Privacy Policy

1. Who we are

Devoted Clean Corp ("we", "us", "our") is a professional cleaning company located at 8 Ungvar St #203, Monroe, NY 10950. You can reach us by phone at (845) 828-0881 or by email at Office@devotedclean.com.

2. Information we collect

• Contact information you provide: name, phone number, email address and service address.
• Service information: the type of cleaning requested, property details, scheduling preferences and job notes.
• Communications: emails, text messages, call notes and form submissions.
• Payment information: processed by our payment provider. We do not store full card numbers.
• Technical information: basic log data such as browser type and pages visited on this website.

3. How we use your information

• To prepare quotes and schedule, perform and confirm cleaning services.
• To communicate with you about appointments, arrival times, changes, invoices and customer service questions, including by SMS text message where you have consented.
• To process payments and maintain business records.
• To improve our services and comply with legal obligations.

4. SMS text messaging and mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you provide your mobile number and check the SMS consent box on our contact form, or give us verbal or written consent, we may send you appointment scheduling messages, confirmations, reminders, quote responses and customer service replies. Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out and HELP for assistance. Full details are in our SMS Terms & Messaging Policy.

5. How we share information

We do not sell your personal information. We share information only with service providers who help us operate our business — for example scheduling software, payment processors and our messaging provider — and only to the extent needed to perform those services. We may also disclose information where required by law or to protect our legal rights.

Mobile opt-in data and SMS consent are never shared, sold or transferred to third parties or affiliates for their own marketing purposes.

6. Data retention and security

We retain personal information for as long as needed to provide services and to meet legal, tax and accounting requirements. We use reasonable administrative, technical and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

7. Your choices and rights

• You may opt out of text messages at any time by replying STOP.
• You may unsubscribe from emails using the link in the message.
• You may request access to, correction of, or deletion of your personal information by contacting us at Office@devotedclean.com.

8. Children's privacy

Our services are directed to adults. We do not knowingly collect personal information from children under 13.

9. Cookies

This website may use basic cookies and analytics to understand traffic and improve performance. You can control cookies through your browser settings.

10. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision.

11. Contact us

Devoted Clean Corp
8 Ungvar St #203
Monroe, NY 10950
Phone: (845) 828-0881
Email: Office@devotedclean.com