SMS Terms & Messaging Policy

Last updated: February 2026

How our text messaging program works, how to opt in, and how to stop messages at any time.

1. Program description

Devoted Clean Corp operates a customer care and appointment notification SMS program. Messages relate to cleaning services you have requested or scheduled and include:

Appointment scheduling, confirmations, reminders and changes
Crew arrival and completion notifications
Responses to quote requests and estimates
Customer service replies to questions you send us
Invoice and payment reminders related to services performed

2. How we obtain your consent

We only send text messages to customers who have expressly opted in. Consent may be obtained by:

Checking the SMS consent checkbox on our quote request form, which is unchecked by default and displays the disclosure below;
Providing written consent on a service agreement or intake form; or
Texting us first, or giving verbal consent during a phone call, which we record in our customer file.

Consent language displayed at opt-in: "By checking this box, I agree to receive SMS text messages from Devoted Clean Corp about appointment scheduling, confirmations, reminders, quotes and customer service replies at the phone number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help."

3. Consent is not a condition of purchase

You are never required to agree to receive text messages in order to purchase any goods or services from Devoted Clean Corp. You may decline SMS and still receive full service by phone or email.

4. Message frequency

Message frequency varies based on your service schedule and your interactions with us. Most customers receive between 2 and 8 messages per month. Conversational replies to your own messages are sent as needed.

5. Message and data rates

Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Contact your carrier for details about your plan.

6. How to opt out (STOP)

You can cancel the SMS service at any time by replying STOP to any message from us. You may also reply END, CANCEL, UNSUBSCRIBE or QUIT. After you send the message, we will send you a one-time confirmation that you have been unsubscribed, and you will receive no further SMS messages from us. To rejoin, sign up again as described above or contact our office.

7. How to get help (HELP)

Reply HELP to any message for assistance, or contact us directly at (845) 828-0881 or Office@devotedclean.com. Office hours: Monday – Saturday, 8:00 AM – 6:00 PM.

8. Carriers and delivery

Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your wireless service provider and is not guaranteed. Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost, MetroPCS, Cricket and others.

9. Privacy of mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy for full details on how we handle your information.

10. Eligibility and changes

You must be 18 or older, or have permission from the account holder, to opt in. You agree to notify us if your mobile number changes. We may modify or terminate this messaging program at any time. Continued participation after changes are posted constitutes acceptance.

11. Contact

Devoted Clean Corp
8 Ungvar St #203
Monroe, NY 10950
Phone: (845) 828-0881
Email: Office@devotedclean.com